Sweet Dreams Desserts
We appreciate you choosing Sweet Dreams to be an important part of your event. It is always our goal to exceed your expectations by providing a cake that not only looks sensational but tastes as good as it looks. This goal in mind, we guarantee you a quality product paired with superior service.
Custom Cakesare made with wholesome ingredients and lots of love just for you! No two cakes are the same. To get pricing and ideas for your event please call us or submit details on the inquiry form below. We will need serving size to get started, but prices typically range between $3-$5 per serving.
Delivery within Tampa is free. Surrounding cities may incur a trip fee. Although we treat our clients with individualized attention to their needs, we usually have multiple orders scheduled for delivery on your date. If you are unavailable at time of scheduled delivery your order may be cancelled to avoid late delivery to other clients. Due to the sensitive nature of safely transporting cake, delivery time is not guaranteed. In the event there is a delay with your order you will be notified prior to your delivery time.
Please identify a contact person who can receive your cake order in your absence prior to delivery date. Cakes are a consummable product. Once the cake order has been accepted no refunds will be given under any circumstance.
Mistakes are rare but not impossible. In the event you or your representative the cake delivered is NOT what you ordered, please do not cut the cake or modify it in anyway. Doing so will be deemed as acceptance of the cake and void any errors we may have made in creating or designing your cake.
Paymentsand deposits secure your date and items necessary to fill your order. Order is not confirmed without a payment or deposit. Deposits are non-refundable. No refunds for custom shapes nor custom designs. If order is cancelled prior to event, partial credit or full refund may be applied but is subject to review based on the order size.
Cancellationof the order forfeits any payments. We stand behind the quality of our product, and offer a 100% satisfaction Taste Guarantee. If you are not satisfied with the taste or presentation of an item you received from us please contact us detailing your concerns and we will contact you with options or a resolution.
If your item was eligible for Free Local Delivery we will have our courier pick up the unused portion of the defective item. If the item was mailed, we will send you an email with the address to return the defective item in original package to. Upon receipt we will mail out a replacement of comparable value.
Complaints must be made witin 24 hours of receiving the cake. A replacement will not be made for a cake that was eaten in its entirety or not returned to us.
Shipping is currently available to all 50 states and U.S. territories. We make every attempt to package your cake for safe delivery. In most areas we have partners available to repair your cake should it incur minor damage during shipment at no cost to you. However, we will not replace or refund any cake/dessert that is defective due to the mail carrier handling. All of our items shipped via FedEx or USPS are insured up to $100. Should there be a problem with the delivery of the cake, contact us so that we may advise you on how to file a claim.